Iโ€™m really pleased to announce that Volume I of my e-book, (which was titled โ€œHelp with Negative Self-Talkโ€), is being published by Norton, a major New York publisher, now titled Transforming Negative Self-Talk. (118 pp. paperback, $17.50) One of Nortonโ€™s editors saw a presentation I did on a webcast; she really liked it and this book is the result.

This book is strongly recommended by a number of prominent therapists, including Michael Yapko, Jeff Zeig, Michael Hoyt, and Giorgio Nardone.

Itโ€™s already available on Amazon.com (including a Kindle e-book edition) or direct from Norton.

Samples from the book:

Earlier on this blog I posted a section from this book on affirmationsโ€”why most affirmations donโ€™t work at all, and some backfire, and how to create an affirmation that will work well.

Volume 2 of the e-book, Help With Negative Self-Talk is still available from Real People Press.

Contents and excerpts can be found here.

*The new Norton paperback edition is the same book as volume 1 of Steveโ€™s e-book, Help With Negative Self-Talk except that the Norton book has one additional chapter. Volume 1 is no longer available as a Real People Press e-book, but it is now available from Amazon on Kindle.

Every time I read the inspiring stories in this book, I wind up with tears in my eyes. If you like the stories half as much as I do, youโ€™ll really appreciate them. There is a lot of both wisdom and โ€œheartโ€ in these pages.

Over the past 7 years, our son Mark has been interviewing people who have a story to tell of how they dealt with a situation of potential conflict, and writing up their stories for this book. To this heโ€™s added some great stories others have written, but which in most cases have not been easily accessible or well-known. Connirae and I are very pleased with the result, and happy to make it available to people around the world through Real People Press.

Below is the full description of the book, as well as endorsements from Dan Millman, William Ury, Mark Gerzon, Pamela Gerloff, Bill Oโ€™Hanlon, and a link to order.

โ€” Steve Andreas


Sweet Fruit from the Bitter Tree is a book of fascinating stories of how real people dealt with conflict situations by responding in unusual and creative ways that most of us would never think of. Some intensely moving, some funny, some startling or surprising โ€” these stories can open our hearts with a deep appreciation for what is possible.

These pages cover the full spectrum of life โ€” from the kinds of conflicts that all of us face, to the intensity of war and threats of extreme violence. Here you will find stories that take place in the community, the workplace, the schoolyard, and the backyard. Youโ€™ll read stories from dark alleys, psych wards, jails, hostage hideouts, and wars.

These stories show how each person came face-to-face with a significant challenge and found their own unique way to meet it. There are no recipes here, no set of steps โ€” just raw experience unfolding with a richness that will keep readers on the edge of their seats through the last page.

This unique and meaningful book includes stories from Nobel Peace Prize winner Muhammad Yunus, Nonviolent Communication founder Marshall Rosenberg, Colonel Christopher P. Hughes, Milton H. Erickson, as well as many people like you and I โ€” you may know some of these contributors.

Two of these stories have appeared earlier on this blog:
โ€œA Stunning Example of Rapport (and Pattern Interrupt)โ€
โ€œThe Plywood Artworkโ€

Order below to enjoy the other 59 stories!

What People are Saying about this book:

โ€œAs a sage once said, โ€˜God invented men and women, because God loves stories.โ€™ The stories compiled by Mark Andreas in Sweet Fruit from the Bitter Tree, tasted one by one, each morning or evening, can transmit real-world reminders about how changing our behavior can change the behavior of others โ€” and that the right words, used skillfully and with heart, can turn a life around.โ€
โ€” Dan Millman, author of Way of the Peaceful Warrior and The Journeys of Socrates

โ€œIn the immortal words of songwriter Nick Lowe: Whatโ€™s so funny โ€™bout peace, love and understanding? This book is a charming and moving book about peace, love, creativity and understanding. I predict that you will be inspired by the stories in this book. One of them may even save your life someday.โ€
โ€” Bill Oโ€™Hanlon, featured Oprah guest and author of Do One Thing Different

โ€œThereโ€™s an old saying that some conflicts are so difficult that only a story can heal them. Mark Andreas has done us a great service with this collection of extraordinary stories that have this inspirational quality.โ€
โ€” William Ury, co-author of Getting to Yes, author of The Power of a Positive No

โ€œWhat a wonderful book this is โ€” truly exceptional. The stories are so varied, so profound, so fun and surprising. The result is a sense of possibility awakened. If these โ€˜ordinary peopleโ€™ can turn a tense or scary situation into harmony and peace, couldnโ€™t the rest of us do that too? Sweet Fruit from the Bitter Tree subtly instructs us in the fine arts of possibility and peacemaking, as we savor its beauty and grace.โ€
โ€” Dr. Pamela Gerloff, Founder of The Global Possibility Project, co-author of Dignity for All: How to Create a World without Rankism (Berrett-Koehler)

โ€œThe stories in this book can teach you more than any academic course or workshop. They are not โ€˜case studies;โ€™ they are life itself.โ€
โ€” Mark Gerzon, President of Mediators Foundation, author of Leading Through Conflict (Harvard Business School Press)

Order Your Copy!
If you are ordering a single copy and live in the United States, we suggest ordering from Amazon:

Order Sweet Fruit from the Bitter Tree From Amazon.com

(Amazon should ship out within 2-3 days and at this time has plenty of books in stock. Their long estimate on shipping time we think is their attempt to โ€œplay it safeโ€ in case they are deluged with orders. However, please know that we will be shipping to them within 24 hrs. if their orders exceed supply.)

If you are ordering this book along with other Real People Press Products or live outside the U.S., use this link to go to the order page on the Real People Press website:

Order Sweet Fruit from the Bitter Tree from Real People Press

Often people congruently make a change, but it just never happens. Sometimes this is because the change wasnโ€™t made appropriately, or because some important competing outcome wasnโ€™t considered. But often it is simply because the change wasnโ€™t securely programmed into a specific appropriate time and place in the future, what is called โ€œfuture-pacing.โ€ For instance, someone may sincerely decide to exercise. But if it isnโ€™t programmed into a specific time and place, they may find themselves at the end of the day with no time left to do it. Then they may sincerely promise themselves that they will do it โ€œtomorrowโ€ โ€” and then again find themselves at the end of the day not having done it.

For example, we live in the country, and our mailbox at the road is some 400 feet from the front door. Repeatedly I would drive up to the house and then realize that I had forgotten to pick up the mail. Annoyed, I would promise myself that I would notice the next day. But when I came home the next day, I would usually forget again. I was definitely motivated, but something was missing, so I decided to put what I know to work. I vividly imagined the context โ€” being in my car as I approached the mailbox. Then I focused on the mailbox, and thought about what kind of event would definitely get my attention if it happened in the real world. Then I imagined the mailbox simultaneously turning bright pink and expanding into the size of a Volkswagen and then exploding with a loud pop โ€” something that I found amusing, as well as attention-getting. This linked the external cue of seeing the mailbox with my internal representation of the large, pink, popping mailbox. The next few times I approached the mailbox, I became conscious of the exploding pink mailbox, and felt a small smile of enjoyment, but this gradually diminished, as my noticing the mailbox became more and more unconscious. Since then, I have never missed getting the mail.

In the mid 1980โ€™s we posed the following question to an NLP practitioner training: โ€œIf, right now, you think of something that you want to do later, how do you program yourself, so that in fact you will do it at the appropriate time?โ€ We gathered a variety of different responses from participants, noted the advantages and disadvantages of each, extracted the general principles involved, and summarized them into a general format for teaching others how to do this in a way that is effective and dependable. We have just resurrected the audio of doing this, and made it available as an hour and 19-minute MP3 download:

Future Pacing Audio

Virginia Satir was one of the pioneers of family therapy, and probably the greatest family therapist who ever lived. She was also a major source of NLP patterns and distinctions. In 1985 she presented a morning and afternoon keynote address to the National Association for NLP in Denver, Colorado. At the end of her afternoon talk, a man asked for help in applying her approach to his mental health work in a rural community, where he was encountering strong opposition from conservatives. In response, Virginia enacted a series of brief role-plays in which she demonstrated a wide variety of ways that he could respond in this situation.

Many people think that Satir had only one approach to working with people, but in these two videos we are treated to a rare display of Virginiaโ€™s flexibility, and her willingness to do anything to evoke a powerful response, knowing that all responses can be utilized as a way to connect with someone and initiate a process of change. This is based on a key principle of Virginiaโ€™s:

โ€œAnybody on the outside of me โ€” letโ€™s put it like that โ€” is someone whom I can respond to. They are never the definers of me. They can only be the definers of me if I have handed over my charge of myself to them. And you can do that in many ways. โ€˜How could I think differently from somebody?โ€ โ€œThey will be mad if I donโ€™t.โ€™ โ€˜They will be hurt if I donโ€™t.โ€™ โ€˜Blah, blah, blah,โ€™ you know. Can you fill in the โ€˜blah blahโ€™sโ€™? OK. All right.โ€

A verbatim transcript of these Virginia Satir videos can be found at the following link:
Virginia Satir Video Transcript

To order videos (DVD or download) of both of Virginiaโ€™s keynote talksโ€”3 delightful hours with one of the finest therapists the world has ever knownโ€”click here:

Virginia Satir Video

[Since this article is very long, we have prepared a PDF copy for easy printing and offline reading.]

NLP Book Review: Get the Life You Want: the secrets to quick and lasting life change with neuro-linguistic programming, by Richard Bandler.

Review by Steve Andreas

ยฉ 2009

Introduction

My wife Connirae and I trained often with Bandler from 1977 through 1990. During that time we also sponsored many seminars that he taught, and produced a number of videotapes of his trainings. We learned a great deal of our NLP knowledge and skills from himโ€”including many finer distinctions and details that other trainers did not offer, such as careful ecology checks to be sure that changes did not have significant adverse consequences. We will both be forever grateful for his setting our feet on a path of fascinating and continuing discovery. We created the first four Bandler/Grinder books that many have said put NLP โ€œon the mapโ€โ€” Frogs into Princes, Trance-formations, Reframing, and Using Your Brain for a Changeโ€”from transcripts of seminars. We are reasonably sure that Bandler did not read any of those books very closelyโ€”he was too busy doing much more interesting things. We think it is very likely that this was also the case with this book, โ€œGet the Life You Want,โ€ which lacks many of the finer distinctions, attention to detail, and ecology that make NLP work fast, easy, and elegant.

The basic messageโ€”that we can quickly and easily change what we do in our minds to make our lives betterโ€”is almost as revolutionary now as it was 30 years ago, because it is still virtually unknown in the larger field of psychology and psychiatry. By finding out how our minds work, we can choose to change how we think, what we do, and how we feel in response. Instead of punishing ourselves for our mistakes, we can enjoy using them as feedback in order to do better in the future. We can learn to prioritize and organize our time and activities to have more of the kind of experiences we want more ofโ€”more love, more enjoyment and satisfaction, more understanding and tolerance, and of course more money and sexโ€”a message that is strongly emphasized in the book. For those of us who have learned from Bandler over many years, there is little in this book that is really new; for those who havenโ€™t, there will be a great deal.

However, the book is much less clear and detailed about exactly how to accomplish thisโ€”without finding ourselves in even more trouble! Most of my commentary will be directed at clarifying this โ€œhow to,โ€ because that is really what NLP offers the world that is new. For thousands of years saints, sages, and philosophers have set forth useful goalsโ€”but without telling us how to achieve them. As this book states:

โ€œHuman beings have the unique quality of being able to create their reality internally, and then superimpose it on the outside. If youโ€™ve no control over that, youโ€™re a schizophrenic. If you do have control over it, youโ€™re a creative genius.โ€ (p. 138)

Lack of control over internal reality is certainly a major problem for many. But control can also be a problem. Control can be clumsy, or directed toward goals that are self-defeating, or they may have many unanticipated consequences. It is important to learn how to use powerful tools carefully, or they may get results that are neither intended nor desired. There are tales in every culture about the results of being given power without the wisdom to use that power well. Often they take the form of being given three wishesโ€”and the third wish is always used to undo the damage created by the first two wishes.

This is a review of the book, and of the many useful processes presented in it; it is not a review of the great variety of elegant distinctions and patterns that Richard Bandler has developed and offered to the world since the early 1970โ€™s, or of his current trainings, or of anything elseโ€”only the book.

Overview

Overall, the book appears to be written for people with little or no exposure to NLP. Most of the book is a series of very short chapters that describe and illustrate a particular set of distinctions, and how they can be used to make changes, followed by an exercise for the reader to do. In the effort to make these processes easy for a novice reader to understand, they have been greatly simplified, and in my view often oversimplified. This necessarily omits a lot of โ€œfine points,โ€ such as specific language, ecology checks, criteria for a well-formed outcome, unique situations, โ€œwhat ifs,โ€ etc. that are often needed to make a pattern work well. The instructions are often incomplete, ambiguous, or contradictoryโ€”and in a few cases they are just plain wrong.

The result is a sort of โ€œrough sketchโ€ or crude caricature of the processes presented. Some readers will be able to follow the directions and be very satisfied with the results. Others will be happy initially, and only later find out that what they accomplished was not very useful because something crucial was left out. Yet others will find that the instructions are not detailed enough to enable them to deal with complicating factors or misunderstandings, and they are likely to be disappointed and put this book on a dusty shelf full of other self-help books that promised much more than they could deliver.

In the commentary that follows, I will work my way through the book from beginning to end, with page references, pointing out different aspects of what is presented. That makes it easy to verify quotations, examine the larger context in which they appear, and make your own determination of whether my comments are relevant and useful. Some readers may prefer to read only a few of them and then skip to the summary at the end. The comments can be read in any order.

My goal in doing this is to further develop the precision and understanding of NLP, which is all too often sadly lacking. Since Bandler is one of the original co-developers of NLP, it is likely that many readers will take the contents of this book as โ€œgospel,โ€ replacing โ€œFreud saidโ€”โ€ with โ€œBandler saidโ€”โ€ rather than as a presentation of ideas and methods to be tested and evaluated by their results. As Bandler himself pointed out many years ago, that would be operating out of a โ€œpsychotheology,โ€ making Bandler into a prophet or guru, in contrast to continually using feedback to evaluate the results of a pattern or recipeโ€”the essence of science (with a small s).

Finally, Iโ€™d like to be clear that I am not โ€œtaking sidesโ€ in the considerable differences between the original co-developers, Richard Bandler and John Grinder. In their book, Whispering in the Wind, Carmen Bostic St. Clair and John Grinder wrote an extensive commentary on a number of issues in the field, mostly in regard to the nature of modeling, and they were often critical of others. In a concluding section they wrote, โ€œOur intention is to provoke a professional high quality public dialogue among the practitioners of NLP, as an integral part of these developments,โ€ (14, p. 348) an invitation that I strongly welcomed. In response I wrote a detailed review of their book, agreeing with some sections and issues, and disagreeing with others. http://www.steveandreas.com/Articles/whispering.html I provided them with the manuscript of my review in advance of publication, so that they could respond in the same issue. They wrote that they would respond in a future issue, but that has not happened, and after six years it does not seem to be forthcoming, casting some doubt on their stated intention to have a public dialogue. I have also reviewed the work of others, for example: http://www.steveandreas.com/Articles/breakthroughs.html who have typically responded with a personal attack, rather than discussing the substantive issues that I raised. I have also written two other articles taking issue with Grinderโ€™s writing, to which Grinder has also made no response:

http://www.steveandreas.com/Articles/mmodeling.html http://www.steveandreas.com/Articles/EmperorReview.html

The kinds of issues that I will discuss in this review have been common in NLP for many years. Whether or not my views are correct, there are many significant differences, and they need to be discussed so that a consensus about what works best can be developed, and NLP can continue as a coherent discipline. Without this, what NLP has offered the world will be scattered, dissipated, and lost.

Detailed Commentary on Get the Life You Want

p. xxii: Aversion. In a discussion of approaches that donโ€™t work, the book mentions aversive conditioning as one of them. โ€œThey would take smokers and give them a cigarette, and shock the hell out of them.โ€

However, on p. 85, step #5 of the exercise, โ€œFalling out of loveโ€ the reader is instructed to use aversion: โ€œTake something that is disgusting to you and move the image of the person into the submodalities of the disgusting image.โ€

There are differences between these two examples, but what is common in both is to associate an unpleasant experience with a behavior or response that you want to stop. On p. xxii this is criticized; on p. 85 it is recommended. Aversion can suppress behavior, giving someone something to go away from, but it does not provide a positive alternative to go toward. Aversion always creates conflict, and often people are very good at finding ways around the conflict. When you have something more attractive to go toward, there is no conflict, and aversion is not even required.

p. xxvi: Phobias/Fears. โ€œStarting at about 1974, right up to the present date, I have yet to have a single individual come in with a genuine phobia and walk out with it.โ€

In Bandlerโ€™s two-part You Tube video โ€œThe Hypnotistโ€ at the end of part 2, http://www.youtube.com/watch?v=RczTTZqBSYw the woman with a fear of flying has just completed a plane flight with Bandler on board the same plane with her. Bandler apparently spent most of a day working with her, since the video shows small segments of quite a variety of interventions in several different contexts. However, at the end of the flight, she is still apprehensive about flying, saying in a high-pitched strained voice (verbatim): โ€œI didnโ€™t put my seat back, though; I was too nervous. . . . I think Iโ€™m finally conquering the phobia Iโ€™ve had for over 22 years, and the biggest problem is that I have to do it all over again on the way back.โ€ Clearlyโ€”both verbally and nonverballyโ€”she is still struggling with being anxious about flying; โ€œconqueringโ€ presupposes a conflict to be overcome by force, and not yet achieved, and โ€œproblemโ€ indicates that flying is still difficult for her.

That is not the kind of resourceful response that occurs after a successful change, and it is very different from the responses of the clients in the three successful videotaped Bandler sessions from the 1980s that the book mentions on p. xxvii.

For a very striking example of how a client responds after a successful cure of a fear of flying, watch http://www.youtube.com/watch?v=ZNtESnHSeUs in which a woman who had been afraid of heights and couldnโ€™t fly stands happily in the open rear cargo door of an old military transport plane flying at 3,500 feet! I have some disagreement with how that was achieved, but you certainly canโ€™t argue with such clear-cut results! Bandlerโ€™s claim to have never failed over a period of 35 years seems to have at least one recorded counterexample. There is no shame in failing at something, but claiming to have never failed is another matter altogether.

For another example of what a successful outcome of overcoming a fear looks like, see a follow-up test of Bandlerโ€™s method of spinning feelings, which is a method that is featured throughout the book: http://www.youtube.com/watch?v=dWKwxWarJ54

p. xxvii: โ€œI could teach it to people in a short twenty-minute session.โ€ While this claim is usually true, in the video described above Bandler apparently spent much more than twenty minutes with the client, since they are shown together in an office, an elevator, a movie theater, a ride in a van, an airport, and finally on an airplane flightโ€”yet without success. This indicates that Bandlerโ€™s claim in the book, โ€œI have yet to have a single individual come in with a genuine phobia and walk out with it,โ€ (p. xxvi) is more than a bit overblown.

pp. 10-11: Spinning Feelings. Bandlerโ€™s discovery of spinning feelings is a major advance in the field, one of the simplest and fastest change methods in NLP that I know of. I have been experimenting with it a lot, with great success. Based on this ongoing experimentation, I find the description in the book vastly oversimplified.

a. In the discussion of spinning feelings, the following statement is made:

โ€œIt is only by having them take their hand and rotate it forward and backward, to the right and to the left, that we can find out which way their feelings are moving in their body. These are the only dimensions really available.โ€

The illustration on p. 11 shows a vertical circle at the midline of the torso, and a horizontal circle in the chest area. But even if we restrict ourselves to a circle in one of the three major spatial dimensions, there is a third choice available, namely a vertical circle that moves left and right rather than front and back.

b. Both the illustrations and the text indicate that feelings always move in a circle, a closed loop that stays within the body. However, I have found that the loop is often not a circle, but a more convoluted loop, and that it sometimes leaves the body, moves through space, and then returns to the body. For instance, a feeling often starts in the lower abdomen, rises up the back to the head, and then comes forward, loops through the space in front of the body and reenters the lower abdomen. Sometimes it is a double loop rather than a single one, rising up both sides of the body in parallel loops.

c. However, often the feeling does not move in a loop at all. For instance, one of mine started in my right foot, rose up through my leg to my torso, and then in a diagonal toward my left shoulder. Other feelings have started in my lower right abdomen and then moved toward my left shoulder.

To summarize, the description and illustrations in the book are greatly oversimplified, omitting much of the individual variation that can occur, and which can sometimes be very interesting and useful in making changes.

p. 13: A great quote: โ€œSince most problems are created by our imagination and are thus imaginary, all we need are imaginary solutions.โ€

pp. 14-15: โ€œHow to Feel Wonderful Exercise.โ€

โ€œ1. Think of a time you felt wonderful.

โ€œ2. Close your eyes and imagine that time in vivid detail. See the image clearly, hear the sounds loudly, remember the feelings as they were then.โ€

These two steps will be familiar to most NLPers as a way to elicit a full physiological response to a memory. However, โ€œimagineโ€ and โ€œimageโ€ have connotations of being โ€œmade upโ€ rather than real, so โ€œre-experienceโ€ would be a better word.

Some wonderful memories are in candlelight so they wonโ€™t be clear, and the sounds may be soft rather than loud, so the instructions to see clearly and hear loudly may not match the clientโ€™s experience. Itโ€™s much better to simply say, โ€œSee what you see, hear what you hear, and feel what you feel,โ€โ€”all in present tense to amplify the elicitation. โ€œRemember the feelings as they were thenโ€ creates a distinction between the present and the past, and directs attention to the past, rather than present experience.

โ€œ3. Imagine yourself stepping into that experience and imagine being in that memory as if itโ€™s happening now. See what youโ€™d see, hear what youโ€™d hear, feel how good youโ€™d feel. Make the colors stronger and brighter if that helps. Notice how you were breathing back then, and breathe that way now.โ€

Here are two more uses of the word โ€œimagine.โ€ โ€œStepping into the experienceโ€ presupposes that the reader was previously outside the experience, dissociated (The previous instruction is not specific about association/dissociation) so that will be a bit of a jar to those who were already inside their experience.

The โ€œas ifโ€ frame lends a bit of unreality, as does the repetitive use of โ€œyouโ€™d,โ€ which is future conditional tense, in contrast to present tense.

โ€œNotice how you were breathing back then,โ€ sends attention back to the past, and then โ€œbreathe that way nowโ€ brings it back to the present.

This kind of careless and sloppy use of verb tense and language is frequent throughout the bookโ€”so frequent that I will not comment on most of it. It may not make much difference to a flexible or compliant reader, but others will find it frustrating and annoying, and at best it will weaken the response that the exercise is designed to elicit.

pp. 26: Enough is Enough (Threshold Pattern).

First paragraph: โ€œOver the years I have discovered that the moment people really change is when they simply decide that enough is enough.โ€

This is restated just as strongly in the next paragraph, and it certainly can create motivation to change. This is a pattern that Bandler developed, called the โ€œThe Last Strawโ€ threshold pattern, which we wrote up long ago in Change your mindโ€”and Keep the Change, ch. 6. However, many phobics reached this point of intense motivation decades ago, but without knowing how to be able to make the change they wanted so badly. It is certainly a good way to create motivation, which will impel people to seek ways to change, but it doesnโ€™t necessarily result in change, as the book states.

pp. 26-28: Effortful Language There are three examples of using the word โ€œpush,โ€ as in โ€œPush the picture out into the distance.โ€ โ€œPushโ€ has connotations of difficulty and resistance, so it is much more elegant to say something like, โ€œAllow that picture to move out into the distance,โ€ or โ€œWatch as that picture moves out into the distance,โ€ presupposing that it will do that unless the reader actively interferes with it.

p. 27: Moving an Image โ€œYou have to take a hold of the image and do something with it. You have to push it all the way off so that itโ€™s twenty feet away, move it across your midline, and pull it up on the other side into the submodality qualities of uncertainty so that what was a strong belief becomes uncertainty.โ€

I agree that it is very useful to have someone physically hold the image and move it, utilizing the kinesthetic system to change their visualization. Bandler taught us to move an image out into the distance in order to move it past the midline in the early 1980s, and it certainly doesnโ€™t hurt. However, I have found that it is seldom necessary, and only use it as a โ€œback-upโ€ method if the client has difficulty moving an image past their midline. This only appears to be necessary when the client has a โ€œdigital divideโ€ between the right and left sides of their body. โ€œPullโ€ (like โ€œpushโ€) also has connotations of effort, so again โ€œAllow it to moveโ€ would be more graceful.

p. 27-28: โ€œThe Belief Change Technique (Belief Swish Pattern)โ€

โ€œ2. Think of a resourceful belief you do want to have. For example, that you will be free from your problem for the rest of your life and live very happily.โ€

In this exercise, no criteria are provided for the new resourceful belief, and the example given has serious problems. A really good resourceful belief is a well-formed outcome, for which NLP established a number of very important criteria many years ago. These include the absence of negation, appropriate contextualization, attention to process rather than result (โ€œI can learn to be more decisive,โ€ in contrast to โ€œI am decisive,โ€) etc. In the description above, โ€œfree from the problemโ€ is equivalent to โ€œnot problemโ€ (negation), and โ€˜for the rest of your lifeโ€ is an explicit absence of contextualization. It is also a violation of a fundamental NLP presupposition, that โ€œEvery behavior (including a โ€œproblemโ€ one) is useful in some context.โ€ โ€œHappilyโ€ is a quality or aspect of some more satisfying behavior or process, but no process is specified.

A belief that is ill-formed will not work well. Either events in the real world will quickly weaken or destroy it, or the person will live in a delusion and deny corrective feedback. Lots of people also have โ€œpositiveโ€ beliefs that can be even more limiting than the negative beliefs discussed in this chapter, and I would have liked to see at least some discussion of these in the book. If this process is used without carefully specifying the new belief, it will create more of these.

This process is labeled as a โ€œswish pattern.โ€ However it is not a swish as originally developed and described by Bandler in Using Your Brain for a Change, ch. 9. Two other additional early sources on the swish pattern can be found in our books Change your mindโ€”and Keep the Change, ch.3, and Heart of the Mind, ch. 17). A detailed description of the swish pattern can also be found in my article at: http://www.steveandreas.com/Articles/kinesthetic.html

The pattern in this chapter of the book takes a limiting belief and weakens it by moving it into the location of something uncertain, while at the same time that it takes a desired belief and strengthens it by moving it into the location of something certain. This is a very useful pattern, but it is not a swish. It was originally called the โ€œsubmodalities belief change patternโ€ in Using Your Brainโ€”for a Change, ch. 7. In later chapters of Get the Life You Want, several other different patterns are described as a swish. It doesnโ€™t matter too much what a pattern is called, as long as the name is used consistently. Using the same name for different patterns, or different names for the same pattern, created confusion, making it very difficult to know what someone is talking about.

p. 31-33: Timelines

Itโ€™s perhaps a small point, but there is no credit given in this book for Conniraeโ€™s and my discovery and development of personal timelines, first published in Change your mindโ€”and Keep the Change, ch. 1. Yet Bandlerโ€™s book obviously draws from our work, since it uses the same trivial behavior (brushing your teeth) that Connirae and I picked to use for our personal timelines exercise.

This bookโ€™s section on timelines is very limited. Only the two major general categories of timeline are presented, โ€œin timeโ€ (front to back) and โ€œthrough timeโ€ (left to right). This is a huge oversimplification that omits the wide individual variations that occur within each category. Some timelines have some characteristics of โ€œin timeโ€ and some aspects of โ€œthrough time.โ€ For instance, the past may be behind the person as in a typical โ€œin timeโ€ configuration, while the future goes to the right, as is common in a โ€œthrough timeโ€ configuration.

The diagram on p. 32 shows timelines as straight lines, which is another huge oversimplification, ignoring the greatly varied paths of most peopleโ€™s timelines, which often have curves, and may have sharp bends, divergences, cusps, etc. There is also no mention of the different ways that images on the timeline can be represented. Images can be large or small, color or black and white, and can vary in many other waysโ€”brightness, clarity, transparency, etcโ€”on different portions of the timeline. These unique features are often very significant in creating a basis for peopleโ€™s problems or skills, as we discussed in some detail over 20 years ago in Change your mindโ€”and Keep the Change, ch. 1, and Heart of the Mind, ch. 19).

The diagram on p. 32 also shows a person standing on a timeline, indicating that it is external to the person and dissociated. In fact, many people have a timeline that goes through their bodyโ€”usually at the abdomen or chest, and this arrangement results in more full-body association into experiences on the timeline. Making changes in this distinction can often be very significant and useful in altering someoneโ€™s experience. If you want access to a much wider range of material on timelines and how they can be utilized, check out the sources given in the previous paragraph (Change Your Mind and Heart of the Mind). These remain excellent sources for our original research in this area.

pp. 37-41: โ€œGetting Over Bad Suggestionsโ€

The example given in this sectionโ€”a woman who got nervous around other people in response to a โ€œnegative suggestionโ€ voiceโ€”includes several different interventions somewhat mixed together.

1. Changing the volume of the voice to change its impact.

2. Using a change in location to change the impactโ€”move it closer, then farther away, then behind her, then farther and farther behind her.

3. Changing the tone of the voice to that of someone who you know is lying, so that it is no longer believable.

4. Eliciting the submodality differences between the โ€œbad suggestionโ€ and the โ€œbiggest lie,โ€ and then transforming the bad suggestion into the submodalities of the lie.

Curiously, the exercise that follows uses only the last intervention, #4 above.

But more important, there is no ecology whatsoever. The goal is to โ€œget rid ofโ€ the voice (p. 40) which is a negative outcome, and there is no inquiry whatsoever into any possible positive intention or protective function that the voice might have. Simply ignoring the voice mightโ€”and often doesโ€”eliminate a very important protective function. This lack of attention to ecology is evident in every exercise in the book, a very serious omission.

pp. 44-45: โ€œBuilding Better Suggestions Exerciseโ€ (Changing Personal History)

First, this is not the โ€œChanging Personal Historyโ€ pattern as originally presented in Frogs into Princes, which was a simple anchoring process. This is a very sketchy outline of Bandlerโ€™s pattern, the โ€œDecision Destroyerโ€ in which you go back in time, create a positive experience, and then come forward through time carrying this new experience as a part of yourself, in order to change all relevant subsequent experiences. The decision destroyer is one of my most favorite interventions, both because it can be used with so many different kinds of problems, and because it changes them throughout the personโ€™s life. It was first published in Heart of the Mind, ch. 4.

In step 1 there are no criteria whatsoever for what โ€œa more useful suggestion that you want to believeโ€ is. A reader who believed that they were worthless and undeserving could easily want the opposite belief, โ€œIโ€™m worthwhile and deserving, and everyone else is worthless.โ€ Making this belief certain would create an arrogant, self-centered, insensitive prickโ€”and I think there are quite enough of those in the world already.

There is also no mention of two essential aspects of creating a new experience: 1. Eliciting the submodalities of an actual life-changing experience and using those to build the new memory, and 2. Making sure that the new experience has a great deal of sensory detail, so that it is believable and compelling, and not just a vague intellectual construction.

Some people will be lucky enough to โ€œfill in the blanksโ€ in the exercise appropriately and have a good and lasting experience; most will not.

I have written up the decision destroyer, including all the different important aspects of it, in great detail at: http://www.steveandreas.com/Articles/DecisionD.html If you read my article, and compare it with the exercise in the book, it should be strikingly obvious what a โ€œbare bonesโ€ outline the exercise in the book is, and how many very important details are left out.

pp. 47-50: โ€œEnough is Enough Pattern (Threshold Pattern)โ€

This is a second presentation of what Bandler once called โ€œThe Last Straw Thresholdโ€ pattern, which is mentioned on p. 26, and which I discussed earlier.

pp. 51-52: โ€œFast Phobia Cure Exerciseโ€

Again there is a โ€œbare bonesโ€ sketch of Bandlerโ€™s very useful process which we described in much more detail, with an example, twenty years ago in Heart of the Mind, ch. 7. There is also a very serious error in sequence. Step 2 โ€œImagine yourself in a movie theater, watching yourself going through the scary experienceโ€ occurs before the second step of dissociation, which is not presented until step 3. If the client can successfully accomplish step 2 (and many will not be able to) then step 3 is unnecessary. Step 3 should come before โ€œwatching yourself going through the scary experienceโ€ in order to complete the two-step dissociation before running the movie of the disturbing memory. Even with the second step of dissociation, some people will not be able to maintain it without additional help. For instance, gently holding the head straight back in the โ€œMarineโ€ dissociation posture is one way to make it possible for them to do thisโ€”a โ€œsmall pointโ€ that can make the difference between success and failure.

Another โ€œsmall point that can make the difference between success and failure is to give instructions that result in occupying the kinesthetic system: โ€œAs you sit there in the theater seat, you can feel the hard arms of the chair under your arms, and that peculiar feel of the texture of the seat cushion under you.โ€

Finally, the introduction of circus music in step #5 introduces content that may not be useful. Many years ago I experimented with adding circus music to an experience. It works for some people, but others become annoyed or angered, and the pattern works fine without it, so it is unnecessary.

pp. 56-58: โ€œReversing Anxiety Exerciseโ€

As mentioned before (pp. 10-11) the book says, in regard to the spinning of feelings that โ€œit has to spin forward or backward, or to the right or to the left, because, geometrically, those are the only possibilities.โ€ This is patently false, because geometrically there is certainly a third possibility: a circle that goes up one side of the body and down the other (or the reverse). The book also leaves out many other possible directions and loops that could combine any or all of these three fundamental spatial dimensions. For instance, the feeling could move from lower right front to upper left back, and then loop to the right and forward, and then back to the lower right, a path that utilizes all three spatial dimensionsโ€”and as I mentioned earlier, it doesnโ€™t have to loop at all.

โ€œSee a set of red arrowsโ€ is an imposition of content that may not match the personโ€™s experience. โ€œTurn the circle blueโ€ when reversing the movement is another imposition of content. It is much more respectful and elegant to simply ask the person what color the feeling is to begin with, and then ask them to change that to a more pleasant or comfortable color when reversing the direction, leaving the choice of colors completely up to themโ€”a perfect match.

The book describes discovering the path of the feeling, and then asks which way the feeling is spinning along this path, and this is consistent with the illustrations on p. 11.

Nick Kempโ€™s version of spinning feelings includes an additional distinction, which I have found very useful. In Nickโ€™s version, you ask, โ€œWhich way is it spinning as it moves along this path,โ€ a slightly different question. For instance, the feeling could spiral to the left or to the right as it moves along the path. I have found reversing this kind of spin to be very effective, both for me personally, and for others I have worked with. For more detail about this, click on the URL below and scroll down to section 2, โ€œSpinning Feelings.โ€

http://www.provocativechangeworks.com/provocative_change_works_process.php

pp. 66: โ€œChanging Your Bad Memories Exerciseโ€

โ€œ1. Think of a memory you want to stop thinking about.

โ€œ2. Notice the submodalities. Freeze-frame it and shrink it in size.โ€ (Exactly which frame to freeze is unspecified.)

โ€œ3. Skip to the end of the memory and freeze-frame it, and imagine a whiteness knob and grab it, whiting it out really quickly.

โ€œ4. Repeat this three times.โ€

In the description that precedes the exercise, the reader is told to โ€œliterally grab a whiteness knob in your mind and turn it very quickly so that it goes blank-out white, phhhhhp. Very quickly, so the whiteness replaces the memory so you canโ€™t see it.โ€

This intervention is very different than the previous ones that reduce or amplify feelings; it is one that creates amnesia. Whenever you create amnesia, there is always the danger that something very useful about the experience may be lostโ€”some learning, some information about what kind of person or situation to avoid in the future, etc. Amnesia should only be used after a very careful check to be sure that all useful information is extracted and remembered. Even when this is done, I consider it an intervention of โ€œlast resort,โ€ because you can never be sure that you have extracted all the useful learning from an experience. There is always the possibility that you could go back to it later and learn even more from it. If you white it out entirely, that possibility would no longer be available to you.

โ€œ5. See yourself in the end of the movie and run the movie backward, seeing the sights backward and the sounds backward and spin the feelings in your body in the opposite direction.โ€

First, if the memory is actually whited out completely several times to create amnesia, there should be no memory movie at this point that could be run backwards, so letโ€™s assume that the memory is only weakened, not completely eliminated.

The reader is instructed to โ€œsee yourselfโ€ in the movie that is run backwards, so the reader is told to be outside the experience. However, in the fast phobia cure described in the book, (p. 51, step 5) running the movie backwards is done while being inside the experience. I have found that doing this inside the experience is far more effective.

If the whiting out process is done thoroughly, it should have already neutralized the feelings in response to the memory, so there should be no feelings to spin backwards, and this part of step #5 would be completely redundundant.

p. 73: โ€œWhen people lose a child, they are, of course, going to hurt, and theyโ€™re going to hurt for a long time.โ€

About 20 years ago Connirae and I developed a dependable pattern for resolving grief, which was first published in 1989 in Heart of the Mind, ch. 11. In a 1987 videotaped session, โ€œResolving Grief,โ€ Connirae used this pattern with a man who had recently lost a baby. There is a follow-up interview with him in which he describes finding himself happily playing peekaboo with a small child that evening at a restaurant. Previously any contact with a small child had evoked his grief; happily playing peekaboo was a nice spontaneous confirmation that his grief was completely resolved.

pp. 76-77: โ€œGetting Over Grieving Exercise.โ€ The general instructions given for resolving grief are appropriate, but again, it is only a โ€œbare bonesโ€ outline. Connirae and I modeled grief resolution in detail many years ago, and created a complete process for doing it thoroughly. Compare the exercise in the Bandler Book with our article, โ€œResolving Grief,โ€ available at: http://www.steveandreas.com/Articles/grief02.html

p. 82-84: โ€œFalling Out of Love.โ€ The book advocates using the โ€œlast strawโ€ threshold pattern yet againโ€”running a bunch of unpleasant memories of a loved person back to back. As I mentioned before, I think the threshold pattern should be a pattern of โ€œlast resort.โ€ It only eliminates an existing set of responses or behaviors, without providing something else in its place, so it can leave a person in a very uncomfortable โ€œlimbo.โ€

p. 84: โ€œThen I asked him to think of what he thought was the most disgusting thing he had seen on planet Earth, and he looked at me and said, โ€˜chopped liverโ€”just the smell of it, the sight of it makes me want to puke.โ€™ I had him look at a big plate of chopped liver and smell it until he got that bad feeling. In the center of that picture, I had him open up a picture of her smiling face to the point that every time he thought about her, it turned into chopped liver.โ€

Is it really going to improve someoneโ€™s life to feel disgusted when they see all their memories of someone they once loved? I donโ€™t think so. Experiences of being in love are very special resources. Making them all disgusting is worse than discarding them, because now the person has a bunch of additional disgusting experiences to think of.

p. 85: โ€œFalling Out of Love Pattern Exerciseโ€

โ€œ2. Remember all the good experiences about being with them by seeing yourself in the memories. See the movies run backward and make them all in black and white and small.โ€

This is truly โ€œthrowing out the baby with the bathwater,โ€ because all those good experiences are positive resources. Dissociating from them by seeing yourself in them, and running them in black and white and small is a way to throw them in the trash heap. Someone might have 30 years of happy experiences with someone. Perhaps now itโ€™s appropriate to fall out of love with them, but throwing away 30 years of happy experiences in order to do it is like killing a fly with a shotgun; it will work, but the cost is far too high.

On p. 74, the book offers opposite advice; Bandler speaks of working with a woman who had lost a 16-year-old son to cancer, and was still grieving deeply after three years. โ€œI turned to her and asked if she would rather I put her in a hypnotic trance and give her amnesia, so it would be like she had never known her son. Would she give up all the memories of his sixteen years of life in exchange for not feeling the pain that she had now? She looked at me quite angrily and said no, and I said โ€˜Good. The reason you donโ€™t want to give up those memories is because if you gave yourself amnesia from ever having known somebody you loved, youโ€™d miss out on all the good times.โ€™ โ€ This is the opposite of the instruction to the reader in step 2 above, and supports my contention that amnesia, as created by whiting out an image is seldom or never a good thing to do.

If you decide to use the last straw threshold pattern on bad experiences you have had with someone (which is steps 3 and 4 of this exercise) that should be more than adequate to fall out of love with them. There is no need to ruin all the good experiences you have had with them over the years.

Step 5 uses aversion to make your thought of the person disgusting, which is even more overkillโ€”like using two shotgun blasts to kill a flyโ€”and the result is to create yet another large set of disgusting memories, which is not what most people need in their lives.

pp. 88-89: โ€œShut up!โ€ โ€œOften we say nasty things to ourselves and criticize ourselves continuously. To change this, we can learn to interrupt these negative thought patterns by repeating a mantra. My favorite mantra is โ€œShut up!โ€ because it works so well.โ€

โ€œShut up!โ€ doesnโ€™t work very well on other people, and it works no better on an internal voice; it is even more primitive and ineffective than a Gestalt Therapy dialogue, or the โ€œtalking backโ€ to voices that is a basic process in Cognitive Behavioral Therapy. It creates yet more conflict, in contrast to the resolution that can occur by asking the voice for its positive intent in order to join with it, find better ways for it to express its positive intention, and make it into a supportive ally. For more extensive discussion about attempting to stop internal voices, read my article, โ€œSilencing Internal Voicesโ€ at:

http://realpeoplepress.com/blog/silencing-internal-voices

p. 90: โ€œChanging Your Mood Exerciseโ€

โ€œ3. Move the negative images away and replace them with positive images that make you feel the way you want to feel.

โ€œ4. Use the mantra [โ€˜Shut up, shut upโ€™] to stop your negative internal voice from saying whatever it says to make you feel bad. Replace it with good suggestions, statements, encouragement, and compliments to yourself.โ€

โ€œ5. Notice what direction the feeling is spinning. Spin the feeling in the opposite direction.โ€

Steps 3 and 4 replace unpleasant images and feelings with pleasant ones, so that after completing step 4, the reader is now feeling pleasant feelings. Then step 5 tells the reader to reverse the spin of these pleasant feelings, which will diminish them or eliminate them. This is a mistake. If readers actually did this, it would completely nullify the goal of the exercise.

(Again there are no criteria for the โ€œgood suggestions, statements, encouragement, and compliments to yourself.โ€)

p. 109: โ€œSwitching Your Craving (Swish Pattern) Exerciseโ€

โ€œThe habit you have to build is saying to yourself powerfully, Not cigarettes. No.โ€ This is a negative command. โ€œNot cigarettesโ€ works the same as โ€œNot blue elephants,โ€ creating an image of whatever is negated, and bringing it to your attention.

Again the pattern presented is not a swish, but a simple chain, starting with the craving, whiting out the image, and replacing it with โ€œan image of yourself engaging in a new behavior, looking happy and being free.โ€ If it were a swish pattern the self-image would be one of an evolved self, not engaging in a specific new behavior, and the two images would be linked by two different submodalities.

pp. 110-112: Whose Client?

The โ€œclean freakโ€ woman client is described in this book as a client of Bandlerโ€™s. However, this is the same client that is described in Reframing (pp. 5-7), where she is described as a client of Leslie Cameron-Bandlerโ€™s! If you compare the two stories, you will find that the more recent one is greatly embellished and exaggerated over the original 1982 story. This makes the reader wonder, โ€œHow many of Richardโ€™s other stories about working successfully with clients were โ€œborrowedโ€ from others, and then embellished?โ€

pp. 115: โ€œBecome More Determined Exerciseโ€

โ€œ1. Think about something you feel very determined about. Find out the submodalities for determination for you. Notice the feeling of determination and which way it spins in your body. (A)

โ€œ2. Stop this and think of a habit or compulsion you want to change. Find out the submodalities of it. (B)

โ€œ3. Imagine a small image of changing in the corner of this image of determination, (B) in the corner of (A).โ€

This is very confusing. First, what is the โ€œimage of changingโ€? Is it the image of what you want to change, or something else? Whatever it is, it is to be placed โ€œin the corner of this image of determination, (B).โ€ However, the image of determination has been labeled as A, not B. The next phrase, โ€œin the corner of (A)โ€ is also puzzling. So the instructions are to place a small image of โ€œchangingโ€ in the image of determination, which is to be placed in the image of A, which is also determination? Ambiguous or incomplete instructions are one thing; contradictory and confusing ones are quite another.

p. 116: Label: A persnickety point. The label of one of the columns is โ€œDeterminedโ€ and the other is โ€œChanged Behavior.โ€ This label should be titled โ€œBehavior to be Changedโ€ or something similar, since that is what is being compared in the exercise.

p. 121: Disappointment โ€œDisappointment always requires adequate planningโ€ is a cute sentence that Bandler has used for years, drawing attention to the role of expectation in disappointment. If you have no expectations, you canโ€™t be disappointed. However, on p. 135 we find an opposite statement, โ€œThe trick to getting through tests is adequate preparation.โ€ Adequate preparation is also discussed on p. 126 in regard to planning to get back on a diet when someone falls off the diet.

The truth is that disappointment requires inadequate planning. If your planning is adequate, you wonโ€™t be disappointed, because your planning prepared you well for subsequent events.

Like many people, this section talks about being โ€œonโ€ a diet, and โ€œfalling offโ€ of it, implying that you are higher than the diet, and that it is easy to accidentally โ€œfall offโ€ of it. It is much better to think of a diet that is something you are in, or under, so you would have to go to some conscious effort to climb up out of it, or out from under it.

โ€œAbreaction is about having a polarity response.โ€ Abreaction is defined as, โ€œto release (repressed emotions) by acting out, as in words, behavior, or the imagination, the situation causing the conflict.โ€ This is quite different than a polarity response, which is an opposite response to what someone has said or doneโ€”for instance, a โ€œNoโ€ response to a โ€œYesโ€ statement.

p. 127: Determination

โ€œEvery failure is something that you should ignore, and every failure should mean that you should try even more.โ€

First, notice that this is a universal statement, with โ€œevery failureโ€ repeated, with the repeated โ€œshould,โ€ a modal operator of necessity. Determination is the main theme of this chapter, and it is a very valuable skill that many people need more of. But every (yes, every) skill will also be a serious limitation in certain contexts. There are times when it is completely appropriate to give up on determination, because for whatever reasons, the goal isnโ€™t worth the effort. There are times when failure should be paid very careful attention, because it might indicate that you are doing something ineffective, that your outcomeโ€”for instance perfectionโ€”is unattainable, or that it has serious ecology issues, that the goal would interfere with other important outcomes, etc.

p. 128: โ€œWhen you would say to them [great musicians and concert pianists], โ€˜You are so fabulous,โ€™ they would look at me and say, โ€˜Not really, I could be better,โ€™ because they always believed they could be better so they kept getting better.โ€

That statement advocates continual improvement. However, on p. 135 the following statement advocates the opposite: โ€œIf people keep on revising things over and over again, all it does is create stress.โ€ This book evidently followed the second statement rather than the first.

p. 135: Perfection

โ€œIf you can imagine the perfect state, that will work much better for you. What would you look like in the perfect state?โ€

The word โ€œperfectโ€ indicates that nothing could be better, in contrast to the musicians mentioned on p. 128 above, for whom continual improvement is always possible. Using the word โ€œperfectโ€ is a poor match for someone who believes in continual improvement, and will amplify the frustration for anyone who is troubled by struggling for unattainable perfectionism.

Happily, the exercise that follows, โ€œDoing an Excellent Interviewโ€ does not use the word โ€œperfect.โ€ However, I would have liked some mention that feeling confident is not the same thing as being competent. This exercise is great for accessing an appropriate state for someone who is already competent. However, some very incompetent people are very confident, and that is not a good combination, particularly in airline pilots, politicians, doctors, and others who have responsibility for other peopleโ€™s lives and property. If the reader is incompetent at something, and uses this exercise to become confident and get a job doing that, someone may suffer.

p. 139: โ€œGetting Through Examsโ€

5. โ€œBegin to answer each question, but imagine being back in your room.โ€ [the study context]

โ€œButโ€ creates opposition between the first part of the sentence and the last part, and tends to diminish or erase the first part, and โ€œimagineโ€ introduces connotations of unreality. It would be much better to say, โ€œAs you begin to answer each question confidently, be aware of what it is like to be back in your room.โ€ โ€œAsโ€ joins the exam context and the study context (rather than separating them) and presupposes both โ€œanswering the question,โ€ and โ€œconfidently,โ€ which is an important theme of the exercise.

6. โ€œSee yourself vividly and notice the way you are smiling, breathing, standing, and moving. Move in that way.โ€

In step 5, the reader is already told to associate into the experience of the exam. In step 6, the reader is told to โ€œsee yourselfโ€ which is dissociated, and then to โ€œmove in that way,โ€ which implies association again. However, the use of โ€œthatโ€ indicates something far away, implying separation and dissociation; โ€œthisโ€ would support association better. To summarize, in these two steps the reader is instructed to associate, then dissociate, then associate, yet with โ€œthatโ€ which implies disassociation. This kind of sloppy, careless use of language is also evident in other steps in this exercise, and in most of the other exercises in the book.

pp. 177: โ€œChanging Your Feelings About Something (Visual Squash)โ€

Putting an image of your future goal in your right hand, and an image of your present state in your left, and then filling in all the images in between is an excellent way to develop a specific and detailed pathway in order to reach a goal. However it would be better to title this process โ€œstep-wise planning,โ€ โ€œbackward planning,โ€ or something similar, because that is what it accomplishes. Although it will also result in a change in feeling, the important part is creating a continuous pathway of images that show you exactly what to do to reach your goal, not the change in feeling.

The instruction to put the goal in the right hand, and the present state in the left hand will be a good match for someone who has a typical โ€œthrough timeโ€ timeline that goes from left to right, with the future on the right; but it will be a poor match for someone with a reversed timeline that has their future on the left. And for someone with an โ€œin timeโ€ timeline with their future in front of them, it would be much better to match that by filling in the images from where the reader is to the future image in front of them.

Although this is a very useful and worthwhile pattern, it is not a visual squash, which was first described by Bandler and Grinder in 1976 as โ€œsorting and integration of polaritiesโ€ in The Structure of Magic, volume II, (pp 77-78), and a detailed example was provided in Heart of the Mind, ch. 13. Although the visual squash is a very dramatic process, it is also somewhat violent and crude, requiring some time for the person to unconsciously integrate and organize the jumble of experiences that result from using it successfully. There is no ecology within the process itself, and the results of using it are varied and unpredictable. Since polarities oftenโ€”if not usuallyโ€”involve conflicting aspects of identity, the methods presented in my book, Transforming Your Self offer much gentler and more ecological ways to achieve the same kind of integration.

I could comment on many other aspects of this book, but I have probably already offered more than most people are interested in reading.

Summary

NLP is a wonderful set of methods, which is why I have chosen to devote much of the last 32 years of my life to developing them further. As an old proverb says, โ€œThe devil is in the details,โ€ which have not been well attended to in this book. Someone with a lot of good training and experience of NLP could use this book as a point of departure for trying any unfamiliar processes, as long as they examine them very carefully, and they are able to fill in the missing details.

However, the book appears to have been written for people who are just being introduced to NLP, and I donโ€™t recommend this book for newcomers. It has far too many mistakes in procedure, language, confusing instructions, lack of ecology, lack of detail, and other omissions. It only provides a crude caricature of NLP, so it canโ€™t give a novice a current and effective โ€œstate of the artโ€ experience. It is oversimplified, shoddy, sloppy.

Since the book is authored by one of the original co-developers, it is likely that many might accept its contents at face value, and that would be a huge mistake. This book ignores almost all of the finer distinctions that Bandler himself made over twenty years ago! It also ignores all the developments that have been made by others in the field during the last 25 years. If the book were to be widely taken as authoritative, it would set back the development of the field enormously. I have written this detailed review in the hope that I might be able to keep that from happening. This ends my book review; what follows is some commentary about the โ€œfieldโ€ of NLP, stimulated by the many problems in this book.

About the Field of NLP: a Historical Perspective

How has this kind of situation come about? Primarily because of the lack of communication between different people doing NLP, and in particular the lack of the kind of critical feedback that I have written above. This is particularly ironic, because from the very beginning, one of the key aspects of NLP that distinguished it from mainstream psychology and psychology was the use of immediate feedbackโ€”both verbal and nonverbalโ€”to verify that someone had actually accomplished what they had been asked to do at each step of an NLP process. This lack of communication and feedback in the field has a long history.

Until 1981 NLP was a very small club; although there were differences of opinion, pretty much everyone talked to everyone else. That ended with the split between the co-developers and their colleagues and students in 1981. For the next several years there were three different major training organizations, run by Richard Bandler, John Grinder, and Leslie Cameron-Bandler. Although each initially had a somewhat different orientation and specialization, they all embraced the same underlying presuppositions and methodology. Connirae and I were the only students who refused to โ€œchoose up sides,โ€ because we wanted to continue to learn from all of themโ€”a diplomatic dance that was often difficult, but also very valuable to us. The three different groups continued to diverge and develop in different directions, and their students also began to explore different developments.

While this separation of organizations sometimes enabled original new patterns and discoveries to emerge, free of the restrictions of any particular orthodoxy. But it also resulted in further fragmentation, and sometimes more vigorous confrontation and conflict. Having to sell NLP trainings in a very competitive marketplaceโ€”what I call the curse of marketingโ€”has led many to assert huge differences between trainings, whether or not that was true, and often to make exaggerated promises. Articles in the fewโ€”and usually short-livedโ€”NLP magazines have little or no new content, and are mostly self-serving โ€œinfomercials,โ€ rather like the parallel play of very small children who do not really interact with each other. Sometimes NLP has been combined with other approaches with very different foundations and assumptions, making these divisions deeper and more fractious.

Over the years, this fragmentation has increased exponentially. Most trainers donโ€™t attend trainings by other trainers, and neither do their students. They speak with only a small number of other trainers who agree with them, and many will not talk to each other at all, so most have little or no direct experience of othersโ€™ work, and no opportunities to exchange or discuss ideas, or compare processes.

Annual conferences (only once every two years in the US) are more like trade shows for lawn furniture or outdoor barbecues. At both trainings and conferences the purpose is usually to teach specific skills and processes. Each trainer presents, while participants mostly listen, and many trainers do not attend. There really isnโ€™t a forum in the field for differing views to be presented and vigorously discussed.

As a result, the title โ€œNLPโ€ is now used for a very wide range of trainings, presenting very differentโ€”and sometimes contradictoryโ€”patterns, theories, and attitudes. Many trainers provide trainings that have only a very loose connection with NLP principles, while some others include a variety of ancient tribal teachings, numerology, or shamanism, and are much more like religious cults. This is like what typically happens in many religions as they fragment into various different churches, each with their own individual prophets, holy scripture, and rituals.

Although behavioral testing and immediate feedback at every step is an integral part of every NLP pattern, many have said that NLP cannot be tested scientifically, a curious contradiction that places NLP squarely in the realm of superstition.

As a result, NLP has a very mixed reputation. Some people have been disappointed by one trainer, and come to the quite reasonable conclusion that what they experienced is true of all of NLP. Others have been impressed with the power of what they have learned, and then been puzzled (or shocked) by what they found in other very different trainings. I know many NLP-trained business consultants who never mention that what they are doing is NLP, in order to avoid the concerns, objections, and discussion that would usually follow.

An Invitation, and a Call to Action

If NLP is to become a coherent field, rather than โ€œa herd of cats,โ€ and if it is to gain any kind of wider acceptance and scientific respectability, we will need to find ways to foster more communication and exchanges of ideas. And we need to follow this with some rigorous testing of differing ideas and methods, in order winnow the wheat from the all too abundant chaff.

The โ€œWhatโ€ I think a useful first step would be to create a list of some simple definitions and understandings that we could all agree upon, as a basis for further discussion. The questions given below are simply examples of the kinds of topics that I have in mind. There may well be a better list.

โ€œWhat are the different modalities or representational systems?โ€

โ€œWhat words, tones of voice, head postures, etc. are dependable indicators that someone is using a given modality, and which are ambiguous?โ€

โ€œShall we describe the vestibular system as an independent representational system, or as a result of comparing information from the kinesthetic and visual systems?โ€ โ€œWhat list of submodalities can we define and agree upon?โ€

โ€œIs โ€˜sparkleโ€™ an independent submodality, or is it a combination of brightness, location, and changing intensity?โ€

โ€œWhat are dependable behavioral cues that indicate use of a particular submodality, such as association/dissociation?โ€

โ€œWhat are the essential components of a swish pattern?โ€

โ€œCan a swish pattern begin with a dissociated cue?โ€

โ€œWhat are the differences between a swish pattern and a simple chain?โ€

โ€œWhat is an operational definition of a โ€˜logical levelโ€™?โ€

โ€œWhat are the different kinds of nonverbal signals that we can all agree are evidence of incongruity, or internal conflict?โ€

If we canโ€™t agree on a topic, we could set that one aside for later discussion, and move on to something else that we can agree on. And we can always return to a topic and redefine it in the light of further investigation or reflection, as any scientific field does. Perhaps other questions would be more useful to discuss, but we need to find some way to build a foundation of agreement or we may as well stop pretending that NLP is a โ€œfield.โ€

The โ€œHow?โ€ With some basic agreement on what we are talking about, we could begin to build on this foundation by establishing ways to clarify how we think about the โ€œwhat.โ€ When there are different/conflicting ideas or processes, we could create some agreement on how to test them to determine which is more useful, as all other branches of science do.

โ€œHow can we distinguish clearly between content and process?โ€

โ€œWhen is it appropriate to introduce a content change, and when is it appropriate to make a pure process change?โ€

โ€œIf an image has an overall color (such as rosy tint) shall we call that a submodality variable (color vs black and white) or is that contentโ€”one color out of the spectrum of colors?โ€

โ€œIf we ignore nonverbal incongruence in a clientโ€™s stated outcome, are there any consequences, and if so, what are they?โ€

โ€œIs it more effective (or efficient) to deal with an incongruence before an intervention to reach the stated outcome, or is it more effective (or efficient) to deal with it later?โ€

โ€œIs it ever appropriate to use aversive conditioning, and if so, when?โ€

โ€œFor a simple habit change, is a swish more effective than a simple chain, and how could we make a decision about that?โ€

โ€œIf someone is associated into an experience in the moment, while simultaneously viewing a dissociated image of themselves from a different point of view on an imaginary TV screen, shall we call that associated, or dissociated, or both?โ€

Again, these may not be the most useful questions to use to reach agreement, but they are examples of the kinds of topics that we might discuss. As in any developing field, there is no end to the fascinating questions that we could ask, and hopefully often answer. With this kind of foundation of shared understanding, NLP could begin to create a basis for a scientific field, rather than being only a basket of different unfounded and untested superstitions.

Those who are not interested in coming to this kind of agreement, or who believe that NLP is not a science, or could never be, might be willing to do what they do elsewhere under a different name.

Or perhaps those of us who believe that some coherence could emerge from the current chaos of NLP could separate ourselves from the chaos by creating a new name for what we want to accomplish, and go play in a different sandbox.

This is really the question that has motivated me to spend so much time reviewing Bandlerโ€™s book, which so clearly illustrates the mess that the โ€œfieldโ€ is in now.

References

1. Andreas, Connirae. โ€œResolving Griefโ€ (DVD) Evergreen, CO, NLP Comprehensive, 1987.

2. Andreas, Steve. Transforming Your Self: becoming who you want to be. Boulder CO, Real People Press, 2002.

3. Andreas, Steve. Book review of Whispering in the Wind by Carmen Bostic St. Clair, and John Grinder. 2003.http://www.steveandreas.com/Articles/whispering.html

4. Andreas, Steve. โ€œBreakthroughs and Meltthroughsโ€ 2003 http://www.steveandreas.com/Articles/breakthroughs.html

5. Andreas, Steve. โ€œModeling Modeling.โ€ 2006.http://www.steveandreas.com/Articles/mmodeling.html

6. Andreas, Steve โ€œThe Emperorโ€™s New Proseโ€ 2006. http://www.steveandreas.com/Articles/EmperorReview.html

7. Andreas, Connirae, and Andreas, Steve. Heart of the Mind, Boulder CO, Real People Press, 1987.

8. Andreas, Steve; and Andreas, Connirae. Change Your Mindโ€”and Keep the Change, Boulder CO, Real People Press, 1987.

9. Bandler, Richard. Magic in Action. Cupertino, CA. Meta Publications, 1984

10. Bandler, Richard. Using Your Brainโ€”for a Change, Boulder CO, Real People Press, 1985.

11. Bandler, Richard; and Grinder, John. Reframing. Boulder CO, Real People Press, 1982.

12. Grinder, John; and Bandler, Richard. The Structure of Magic, volume II. Cupertino, CA. Meta Publications, 1976.

13. Kemp, Nick. โ€œProvocative Change Works.โ€ http://www.provocativechangeworks.com/provocative_change_works_process.php

14. St. Clair, Carmen Bostic, and Grinder, John, Whispering in the Wind. Scotts Valley, CA. J & C Enterprises, 2001.

by Gerry Schmidt
ยฉ 2009 Real People Press

It was the summer of 1992, the last day of a residential NLP training in the Rocky Mountains in Winter Park, Colorado. A group of 75 people had bonded very strongly over the past 20 days, and one thing they did as part of their group process was to create a piece of visual artwork representing โ€œour communityโ€ or โ€œwho we are.โ€ The group started with a big sheet of plywood which they covered with a collaborative painting symbolizing their experience together. It was painted with red, white, black, and yellow to symbolize all the peoples of the earth, and it was filled with a collage of handprints, spirals, a yin-yang, and the individual contributions of every participant. The finished piece was very meaningful to everyone.

Now we were at the very end of a packed three weeks and the group was about to finish their time together and head home. Only one thing remained to be done. The question before the group was, โ€œWhat are we going to do with this piece of art that is โ€˜usโ€™?โ€ The group discussion started, and since I was the closing trainer I was somewhat involved with helping facilitate this process. Soon it became clear that most of the groupโ€™s opinion was that it should be kept safe and given to somebody who would be the custodian. But the question remained, โ€œHow the heck are we going to do this?โ€ We had people from all over the world, and it was not a small piece of plywood. Who was going to take it and how were they going to get it there?

Then one man spoke up.

โ€œWell,โ€ he said, โ€œbecause this is so challenging, and because weโ€™re spread out all over the planetโ€”weโ€™ve got people from Europe and Asiaโ€”my proposal is we destroy it. If we burn it, it will be like everybody has it.โ€

I could feel the tension in the room mount instantly. It was clear that the group was generally very opposed to the idea of destroying it. It was the end of 20 days, and everyone was tired and ready to leave. I could see in their faces that to most of them, burning the artwork would seem like a great offense to what it represented. The man who had offered the suggestion was thinking on a more abstract level, but most everyone else wanted to keep this piece of art that represented the close-knit community they had formed over the past weeks. They did not want it destroyed.

I was trying to facilitate the conversation and I was not particularly effective. After about 15 minutes we hadnโ€™t made any progress toward a solution, and I had my eye on the clock because we were already going overtime and I needed to get everybody out of the room. It was obvious to me that this was not going to resolve quickly. Even on the โ€œkeep itโ€ side there were many different opinions, but that side was becoming more and more polarized against this guy who was saying, โ€œdestroy it.โ€ People were getting frustrated and upset, and the prospect of a satisfying group closing was unraveling by the second. At this point somebody in the group stood up and proposed to have a vote at least to get past the โ€œkeep itโ€ or โ€œdestroy itโ€ alternatives. But before I could respond, a Native American from the MicMac tribe in eastern Canada stood up and faced me directly.

โ€œGerry, can I take over?โ€ He asked. โ€œI have an approach, and if you give me ten minutes by the clock, Iโ€™ll have it solved.โ€

I had no idea what he had in mind, but I was more than glad to let him take this problem off my hands. I was tired and the discussion wasnโ€™t going anywhere useful, so I told him to go ahead.

He came up to the front of the room and first he asked, โ€œEverybodyโ€™s agreeing that weโ€™re ready to get a resolution?โ€ People nodded, so he continued. โ€œI have the solution if youโ€™re all willing to go along.โ€

Everyone said, โ€œYeah, yeah, go ahead.โ€

Then he turned to the man who wanted to destroy the artwork, and gesturing to him he spoke in a soft, deep voice that seemed utterly unconstrained by time.
โ€œIn my Native American tradition, when we have a group which is all on one side, and we have one person who is on another side, we would never have a vote to overrule him, because itโ€™s obvious that the majority will win, making him isolated.

โ€œWe would never do that to someone.

โ€œThe solution is weโ€™re going to turn over the responsibility for the decision to youโ€”the one whoโ€™s the isolated person. Weโ€™re going to let you decide for all of us.โ€

There was no mistaking that the words of the Native American were wholeheartedly genuine and sincere. He was really completely giving over the decision to this man.

I could hear peopleโ€™s jaws hitting the floor, and as I looked around the room I saw eyes wide with surprise. It was an amazing thing to watch the wave of shock move through the room. But then very quickly I began to see that certain people started to get the wisdom in what the Native American had done, and they relaxed a little.

The man who had been given responsibility to make the decision went through his own initial shock. Right at first there was a little bit of glint in his eye which Iโ€™m guessing was his self-interest side, but then I could see a change taking place inside of him as well. His face went through several emotional swings, though I couldnโ€™t tell exactly what they meant. Pretty soon he stood up to speak.

โ€œWell I think itโ€™s obvious that we need to find a way that satisfies all of us,โ€ he said.

I could feel the tension in the room disappear. Earlier it had been clear in the manโ€™s argumentative tone that he had set himself against the rest of the group, but as soon as the responsibility was completely in his hands, his resistance simply melted away. It was wonderful. He immediately started moving in the other direction.

โ€œMy objection was that there wasnโ€™t a place where we could put the artwork,โ€ he said, โ€œAnd I want to honor the spirit of what we all did together. Is there a place where we could put this piece of art where everybody would have access to it, and it would feel fair to all of us?โ€

Very quickly someone who had not been involved in the earlier discussion spoke up.

โ€œI have a place,โ€ she said. โ€œItโ€™s a big barn in the central US where I could hang it. I also have a truck here; we could cut the piece in half to transport it, and once itโ€™s hanging up I can take a picture of it and send it to everybody, and anyone can drop by and visit it at any time.โ€

Immediately it was done. The shift was profound. The emotional ripple through the room was huge. You can tell the difference between people who are just agreeing because they want an argument to be over, and people who are deeply and fully satisfied. It was quite a wonderful moment. Everybody was really pleased, including the man who had originally objected. The whole group was suddenly aligned and there was a powerful sense of completion.

I think part of the reason it worked so well was because the guy who was given the responsibility had such a strong relationship with the group. The wisdom of the Native American in trusting so much responsibility with this one man made me imagine a culture in which that kind of approach was a common practice. That conception of community would create a profoundly different way of working together.

My MicMac friend looked at his watch and said, โ€œSeven minutes.โ€

*This story will appear in a forthcoming book about peaceful conflict resolution edited by Mark Andreas.  ยฉ 2009 Real People Press.

Mark is seeking more stories. If you know of a story, or have one of your own that you think might be appropriate to include in this book, please contact Mark at: andrema [at] earlham.edu or 303-810-9611.  These stories can be from any context including home & family, school, work, community. โ€œIโ€™m looking for any story where a potential conflict was transformed. They could be stories of extraordinary situations, or of everyday life. Sometimes it might be someoneโ€™s sense of humor that saved the day, the ability to think quickly, or someoneโ€™s loving presence.โ€

You donโ€™t need to be a writer to contribute. If you prefer, Mark will interview you on the phone, record the conversation, and write the story for you. You will always have final approval before anything goes into print.

Please forward the link to this story to anyone you think may be interested: http://realpeoplepress.com/blog/the-plywood-artwork

For more information about the project, click here to go to Markโ€™s website.

NLP in Advertising--Salvation Army Poster

NLP in Advertising--Salvation Army Poster

The poster shown above was used by the Salvation Army in the UK. The first version of the poster was exactly the same as shown above, except that the word โ€œCAREโ€ after the words, โ€œFor Godโ€™s sakeโ€ was omitted. This first version was very successful in raising a lot of money. Then they added the word โ€œCAREโ€ as shown above, and donations dropped precipitously. How did the addition of this one word ruin a great ad?

The image of the small child who looks very confused and in need of help is probably what first meets the eye for most people, eliciting a theme of need and a response of caring.

But the words are important, too, including the words on the top of the poster eliciting sympathy for the child. The statement that the child could run faster backward than forward is particularly unique and evocative. Elegant.

The typography is also relevant. Using letters of different fonts, irregularly placed, looks like whoever made the poster was also quite needy. (Imagine the same poster, but with slick, nicely aligned typography, and notice the difference in your response.) And the blotchy look of the photo and the poster as a whole echoes this.

โ€œNice childโ€ adds an amplification; not only has the child suffered, but it is a nice child, who surely doesnโ€™t deserve such treatment.

โ€œWho cares?โ€ is an rhetorical question that is covertly directed at the reader, and which most people will respond toโ€”either consciously or unโ€”with feeling caring or empathy, and an inner โ€œI doโ€โ€”a very graceful amplification of what the reader is already feeling in response to the previous image and words. Everything at the top and middle of the poster is congruent in expressing need and eliciting caring.

โ€œFor Godโ€™s sake, give us a quid,โ€ is a simple command, and again the whole focus is on the needy child, congruent with the words at the top of the page, and the neediness implied by the haphazard typography, etc. So the whole message is very direct and congruent, focused solely on the childโ€™s need. Very elegant.

However, when the last sentence was changed to โ€œFor Godโ€™s sake, CARE, give us a quid,โ€ that one word changes the focus, diverting attention from the congruent message that has been so artfully established. Now it is two separate commands, directing the readerโ€™s attention in two different ways:

โ€œFor Godโ€™s sake, CARE,โ€ commands the reader to CARE, directing attention to the readerโ€™s feelings, a shift AWAY from attention to the childโ€™s need.

Then โ€œGive us a quid,โ€ directs attention to the childโ€™s need again; but it is too late; the carefully woven spell has been broken. How? Not only by the interruption of โ€œFor Godโ€™s sake, CARE,โ€ but because this command has an uncomplimentary implicationโ€”that the reader doesnโ€™t already care.

If the poster assumed that the reader was already caring, there would be no need to command the reader to care. If we assume that the reader is a caring person who has been responding congruently to the posterโ€™s multiple eloquent pleas, the command to CARE (CARE emphasized by CAPITAL letters, which is a bit crude or rude in itself) is something of an insult, and not likely to induce them to give. And it didnโ€™t.

โ€“by Steve Andreas

Dear Friends,

For the holidays Mark Andreas has just released a free booklet of two โ€œoutside-the-boxโ€ cop stories that people are finding touching, humorous, and inspirational in a time when police shootings and abuse of power has regularly made the news. Just a few days ago one of the stories was requested by Macmillan Learning to be included in a popular text book with a print distribution of 175,000 hardcover copies and 25,000 e-books!

We believe these stories carry an important message to be going out at this particular moment.

Download the free booklet from Amazon here.

Also available free on Smashwords, Barnes and Noble, iBooks, and Kobo.

Message from Mark:

โ€œI want as many citizens and police officers to read these stories as possible, so the booklet will remain free forever. I hope you will help in spreading these great stories to your networks. Would you please consider sharing this inspirational booklet with your personal and/or organizational email list and/or via Facebook and Twitter?โ€

Please let me know if you would like to join me by sharing this gift between now and Christmas. Below, is a sample email and social media post to make it easy for you to share these stories with others.
Wishing you a peaceful holiday season!

~Mark Andreas

******SAMPLE EMAIL******

Dear Friends,

For the holidays Iโ€™m sharing a free booklet of two outside-the-box cop stories that people are finding touching, humorous, and inspirational in a time when police shootings and abuse of power has regularly made the news. One of these stories will soon appear in a popular textbook by Macmillan Learning with a print distribution of 175,000 copies. In these stories a police officer with a 30-year police career recounts examples of his unusual creativity as he was called on to deal with dangerous situations where his own life, and the lives of community members, were on the line. I believe these stories carry an important message to be going out at this particular moment.

Download the free booklet from Amazon here:

http://goo.gl/iFa1Fn

Also available free on Smashwords, Barnes and Noble, iBooks, and Kobo.

I hope you consider sharing this booklet with your friends and loved-onesโ€”especially if you know a policeman or someone who works in policing or as an emergency responder. You can share this email or use the sample social media post below. Often a true example is the first step to meaningful change in challenging times.

******SAMPLE TWEET******

Read a police officerโ€™s humorous and creative responses to dangerous conflict #PeaceOfficer http://goo.gl/iFa1Fn

โ€œOne of the most important functions of the mind is to transform hindsight into foresight.โ€

Recently I carefully reviewed my book Transforming Your Self: becoming who you want to be, in order to prepare it to become an e-book. (Now available on
Amazon Kindle.)

I came across a section on guilt and values conflicts that I think may be of particular interest. I have modified it only slightly so that it reads more smoothly as a โ€œstand-aloneโ€ piece:

Excerpt from Transforming Your Self, chapter 8, โ€œTransforming Mistakesโ€:

Often people experience conflicts between different values in certain situations. โ€œI want to be kind, but I also want to be honest. I want to be honest, but I also want to have friends. It seems like whatever I do, I end up criticizing myself and feeling guilty for not upholding the value that gets ignored.โ€

If you ever find yourself thinking like this, try a ridiculously simple change that can have a profound impact โ€” replace the word โ€œbutโ€ with โ€œand.โ€ โ€œI want to be kind, and I want to be honest.โ€ โ€œI want to be honest, and I also want to have friends.โ€ โ€œButโ€ separates experiences, which creates personal fragmentation, and tends to erase or discard whatever precedes the โ€œbut.โ€ โ€œAndโ€ joins experiences and acknowledges both, which is a very useful first step toward integration.

We often find ourselves making choices between values, and guilt is a common troubling experience that results from this. There are several ways to resolve guilt; in order for you to have a felt experience of them, Iโ€™d like you to think of a time when you did something that harmed someone else, and now you feel guilty. . . .

When you feel guilty about harming someone, that means that you violated one or more of your own values in some way. Iโ€™d like you to reexamine that incident and identify the harm that you caused someone else, and also identify the value (or values) that you violated. . . .

One of the first things to realize is that the strength of your bad feelings is an indication of the importance to you of the value that you violated โ€” if it didnโ€™t matter to you, you wouldnโ€™t have any feelings about it at all. So even though the feelings of guilt or disappointment are unpleasant, they are an indication of how much you value that quality, and are committed to it, so you can feel good about the strength of your value. (This is an example of the usefulness of moving up a logical level.)

An even more important measure of the strength of your commitment to the value is your willingness to apologize, make amends, or compensate somehow for the harm that you caused. So one thing you can do is to take a few minutes to consider the situation fully, in all its aspects, and decide now what kind of appropriate apology or compensation you are willing to make. โ€œWhat could I do to make amends or compensate for what I did?โ€ Perhaps you might want to talk to that person and find out what kind of amends they think would be appropriate. If that person is dead or otherwise not available, how could you make amends to someone else in the same or similar position?. . .

Wallowing in guilt usually has no impact on future behavior other than feeling bad, which helps no one. Willingness to take action to compensate for what you have done is a lot more convincing, and a lot more useful, than just feeling guilty, and it can also heal the separation and bad feelings between you and that other person. If you are willing to make a firm commitment to make amends in some way, that will further strengthen your sense of this value, and simultaneously reduce your feelings of guilt. Pause now to consider what you are willing to do, and decide on some action to take. . . .

On the other hand, if you find that youโ€™re not willing to take some sigificant action to make amends, then you can realize that the harm you caused someone else is really not that important to you. Since it doesnโ€™t violate any significant value of yours, there is no need to condemn yourself and feel bad about it.

Now I want you to think again of the incident in which you harmed someone else, and ask a very interesting question: โ€œGiven my perception and understanding of the situation at that time, was there a more important value that I was actually following?โ€ . . .

Sometimes you werenโ€™t following a higher value. Sometimes you just made a simple mistake, or misunderstood the situation, or didnโ€™t fully realize the consequences of your actions. But at other times you were faced with a very difficult decision, and whatever you did, you couldnโ€™t follow one or more of your values. When that happens, people often focus narrowly on the value that was not followed, and feel terrible.

It can be very helpful to see both the value that you followed and the value that you didnโ€™t follow, widening the scope of your thinking. โ€œOh, I really am a person who follows through on my values. Itโ€™s just that I was faced with conflicting values. I followed the one that was more important to me, and I couldnโ€™t find a way to follow the other one at the same time.โ€

That is a much more balanced and resourceful state than guilt, and it is one that makes it a lot easier to examine the situation without self-judgment, and begin a search for ways that you could express both values if you are ever faced with a similar situation in the future.

โ€œHow do I wish I had responded in that event? How would I like to respond if that kind of situation ever happens to me again in the future? What personal resource would make it possible for me to manifest both these values, even in those situations in which I previously felt I had to choose between them?โ€

You can use the thoughts and images that emerge in response to these questions to transform that guilty memory into something more useful and satisfactory to you. You can use simple โ€œvideotape-editing,โ€ taking that movie memory into your private editing room, and changing it until you are satisfied with it. You can use the โ€œchange personal historyโ€ pattern in which you access appropriate personal resources and integrate them into that unsatisfactory experience so that it becomes one that you like. Or you can use any other change method you know to transform that example of guilt into an example of what you wish you had done in the past, and would like to do if that kind of situation happened in the future. . . .

Keep in mind that every change process should include a congruence check, to be sure that the change fits with all your other values. When you are satisfied with the results of this process, imagine a similar future situation that might arise, and put the transformed memory into your future, making sure that it is linked to the cues that you will experience in the time and place that you want it to happen, and that it is vivid enough to draw your attention when and if that kind of situation happens. (For more detail on how to do this, see my earlier blog post, โ€œProgramming yourself now to remember later.โ€

If youโ€™d like to read the complete e-book, you can order here:
Transforming Your Self: becoming who you want to be, on Amazon Kindle

Steve will be presenting 3 workshops at the Psychotherapy Networker Conference in Washington DC, March 21-24, 2013
March 22: Changes that Work, 4 hours
March 23: From Anger to Forgiveness, 2 hours
March 24: Transforming Your Inner Trash-talker, 3 hours

Research Digest: this is a Free weekly blog summary of recent psychology research. I usually find something interesting each week.

The so-called โ€œgold standardโ€ for treating PTSD is โ€œexposure therapyโ€ in which the client is asked to re-experience a terrifying traumatic memory repeatedly. This is very uncomfortable, so there is a huge dropout rate, and it is also very undependable and slow, taking many sessions. Besides the dropouts, some people get worse, not better. If exposure alone worked, then someone with a phobia, who is exposed to it repeatedly, would soon get over it. So exposure alone is not a cure; there must be something else.

Virginia Satir often asked clients to โ€œsee a troubling memory with new eyes,โ€ a metaphor that at least some clients were able to utilize successfully in the context of her nonverbally evocative presence and watchful eyes. But Virginia also taught a much more detailed process for resolving troubling memories, called โ€œFamily Reconstruction,โ€ a process she utilized in groups. After gathering some information about a clientโ€™s family members and their disturbed patters of interaction, she would ask them to select someone in the group to role-play each family member. Then she would use physical postures, gestures and sounds to paint a vivid picture of how they interacted. Sometimes Virginia would use ropes and other props to show how family members were tied to each other by their patterns of interaction โ€” and how miserable they all were.

A key element in this process was that the client also chose someone to play herself in this reenactment, so she could see herself, and her own misery in the context of the tableau that Virginia orchestrated. This was an elaborate way to create a very moving new set of images with the client as an outside observer.

Those who have any familiarity with the NLP phobia cure ย will recognize this as a way to re-view a past memory as a distant observer. In contrast, exposure therapy instructs the client to re-experience the troubling memory as a participant, as if it were happening again in the present โ€” which is what they are already doing if they experience โ€œ flashbacks.โ€

This process has an even older history. For thousands of years, many meditations have taught a similar process of โ€œstepping backโ€ and observing thoughts as if they are separate. Some people are able to successfully use the instruction to โ€œstep backโ€ in order to re-experience a troubling memory as unreal, and therefore no longer troubling. But for many others this instruction alone will be inadequate to actually achieve an objective viewpoint, for a number of possible reasons.

One step back may not be nearly enough. A client may need to take ten steps โ€” or two hundred โ€” in order to create sufficient distance to view a disturbing memory objectively.

Even at two hundred steps, a client may need to shrink a troubling image to make it small, flat, dim, or black and white โ€” or all of these โ€” before being able to view it without being distressed or compulsed.

To be really effective, the client needs to be at sufficient distance that they can see themselves responding to the troublesome event, not just the troubling event. When a client sees an image of himself freaking out โ€œover there,โ€ that implies that he doesnโ€™t have to feel those feelings himself.

People suffering from traumatic memories often speak of feeling โ€œfrozen in timeโ€ because they have an unchanging still image of the traumatic event at the peak of their terror. Even if they are able to step back and view it at a distance, they may still have that static troubling image. If they remember a point in time that is still disturbing, you can ask them to make that still image into a movie, and continue the movie until later, when the terror is over and they are safe, so that they are not left with an image that is still troubling.

When a client is already experiencing overwhelming feelings, it can be very difficult or impossible for them to take an objective point of view because of their emotional arousal. However, if they are first distracted, and then asked to imagine sitting in a movie theater before playing a movie of the disturbing memory, they will usually be able to.

The many unspoken implications of a movie theater โ€” that the movie is only a record on film or video of what happened in the past, some of which may have been achieved through makeup, special effects or other fakery, etc. โ€” are far more effective in conveying the message โ€œThis is not realโ€ than simply asking someone to verbally relabel it.

Asking the client to notice the heavy curtains and the ornate decorations on the theater walls, the spring-loaded seats as they sit down in the theater, and to feel the arms of the chair they are sitting in, adds sensory detail that will strengthen the experience of actually being in the theater, and all the implications of that. The impact of these implications is an example of the importance of โ€œwhat you know, but you donโ€™t know that you know,โ€ often pointed out by Milton Erickson.

But even all that may not be enough; the client may need to float up into the projection booth of the theater and look down at himself sitting in the audience in order to achieve sufficient separation from the troubling experience that will be displayed on the movie screen.

Asking the client to reach out and place her hands on the plexiglass in the front of the projection booth concretizes the separation from the events on the movie screen, making it even more difficult for her to โ€œfall back intoโ€ the terrifying feelings being felt by that woman on the movie screen. It also occupies the kinesthetic system with feeling the plexiglass, making it less likely that there will be sufficient remaining โ€œbandwidthโ€ in the kinesthetic modality for feeling terror.

All these elements and more have been built into a detailed protocol that has been the core of the NLP phobia process since the late 1970โ€™s, and which is the process of choice for what I call the phobic core of PTSD. This protocol takes the simple conscious mind instruction to โ€œstep backโ€ from a problem memory and โ€œsee it with new eyesโ€ into an experience of doing it that elicits unconscious responses through implication.

Resolving Complex PTSD

However, what is called PTSD usually includes many other difficulties in addition to the phobic core experience, and each of these requires a different intervention. In an earlier blog post I described many of these, which were included in a thorough and comprehensive four-day training in August, 2013. That entire 15 hours of explicit and detailed video, including written introductions to each segment and handouts, is now available in streaming video as The PTSD Training: Resolving PTSD and its Many Aspects. When you buy access to this set of videos, you can watch as often as you wish, when you wish, without having to clog your computer by downloading huge filesโ€”at a cost that is half the cost of the live workshopโ€”never mind the cost of travel, accommodations, and lost income! See a sample video from this training here.

PTSD Client Sessions Video

A companion video streaming site offers you the complete treatment (four sessions totaling over nine hours) of an Iraq Vet in April and May 2013, including written introductions to each segment, and follow-up. For a full information and sample video from this site, go to ReleasingPTSD.com.

Andreas NLP provides high-quality NLP training, books, and live online courses, ensuring transformative methods are accessible worldwide.

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